capatee.com

3.7
3.7 Based on 201 reviews

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kathy sasser
BUYERS BEWARE!…

If I could give this company a ZERO I would! TERRIBLE EXPERIENCE! I ordered four items on March 9, 2026. I accidentally ordered 3 of one of the items and notified immediately by email of the error. After three emails, they removed the extra two items. By March 25, after several inquiries regarding the status of the order, i was informed that two items were ready to ship and two were not. I was given the option to cancel the items not ready, and receive a refund for them. They shipped the other two items and when i finally received them, one item was fine, but the other was damaged and NOT AT ALL as it appeared on site! I contacted them again this same date and eventually was offered $3, then $6, then $9 for the 20.99 item. When I refused and demanded full refund they told me to return item at my expense! I will dispute with my credit card company! WHAT A HASSLE!

1
Date of experience: Mar 07, 2026

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