capatee.com

3.7
3.7 Based on 201 reviews

...

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Carole
Cannot reach customer service to make a return.

The hoodie I ordered fit perfectly. The quality was wonderful. However, the dress I ordered did not fit at all. Much to small. I have tried in 2 different emails to reach customer service and they do not respond. The first email I sent was September 26. The day after receiving the products. I need to return the dress for a refund, but cannot get an answer!Later this evening I finally received a response. They will refund me $11 and want me to keep the dress. So now I will have $11 and a dress I cannot wear that cost me much more than that! Will not be using this company again.

1
Date of experience: Sep 25, 2023

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