capcom.com

2.2
2.2 Based on 21 reviews

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Nicolas Manderfield
Capcom sent out bad DLC codes but doesn't care

I have always loved Capom products but their customer service is the worst. I purchased a game with a DLC code included (paid extra for it). Didn't need the DLC until I was farther in the game. Once I tried to instal it, found out the code was the wrong number of digits. (not even broken, just flat out wrong from the beginning). I reached out to capcom and they asked me for the receipt. I didn't have it anymore. I sent them a picture of the game card and the DLC insert. They closed my case. Honestly I going to be avoiding any Capcom products in the future.

1
Date of experience: Dec 01, 2025

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