I’ve had a terrible experience with CapCut. I’ve been paying $19.99 for CapCut Pro for four months, and without my consent, I was charged an additional $24.99 for the past three months.
Customer service responded very late and never addressed the extra charges properly. I even contacted my bank, and CapCut team got a response recently.
What’s worse is that my subscription is still valid until mid-February, but I can’t access Pro features and I’m being forced to renew early.
This has been extremely frustrating and disappointing.
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