capcut.com

1.2
1.2 Based on 401 reviews

...

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Pratima Karki
I’ve had a terrible experience with CapCut. I’ve been paying $19.99 for CapCut Pro for four months,

I’ve had a terrible experience with CapCut. I’ve been paying $19.99 for CapCut Pro for four months, and without my consent, I was charged an additional $24.99 for the past three months.

Customer service responded very late and never addressed the extra charges properly. I even contacted my bank, and CapCut team got a response recently.

What’s worse is that my subscription is still valid until mid-February, but I can’t access Pro features and I’m being forced to renew early.

This has been extremely frustrating and disappointing.

1
Date of experience: Jan 25, 2026

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