This experience showed me how little both PayPal and CapCut care about their users.I was charged for a subscription and tried to resolve it, only to be bounced between both companies. CapCut refused to take responsibility and redirected me to a third party, while PayPal denied the case without properly addressing that fact.No real support, no accountability, just generic responses and closed cases.It’s not about $11.99 — it’s about the complete lack of responsibility and customer service.If something goes wrong, don’t expect either of them to help.
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