1) Had our claim dismissed because of bad advice from their office re: paying a disputed amount before filing despite asking about this repeatedly2) Provided us with a trial brief that referred to nonexistent case law. I'm assuming this was done by a paralegal who used an LLM to generate the brief, and didn't bother to check the case law references. But this seems pretty egregious and implies malpractice if true. 3) Had 3 days to respond to an urgent situation that was caused by their office in the first place (see above), and said that wasn't enough time to respond4) Filed suit in the wrong jurisdiction because, again, they used an automated entity search of some kind, and didn't bother to follow up and check the addresses, and verify with us the logic of the entity search. 5) I had to complain in order to even get a call to review our trial brief to prep for the hearing, despite paying a monthly fee for the Cape coverage plan, in addition to "Small Claims Plus+". Feels like being nickel and dimed for basic service.
Claim your business profile now and gain access to all features and respond to customer reviews.
