We started out so hopeful for a demand letter, which ended up a disaster from the start. It took over a month to get it to us, after agreeing to write it for $650, not the suggested price in the advertising. After many contacts we finally got first draft and it was BAD. There were so many errors including obvious ones with dates and grammar. It was definitely cut and paste. I had to send it back three times and each time we waited a week for a response back. I finally told them to do the final simple correction and deliver immediately. We waited for another month, not hearing a thing. We assumed that the defendant never responded. We were ready to go with another lawyer and sue, but decided we better contact first. They had the response, but never got it to us. After nicely complaining to them about all of this and hoping we could get something for free, they again put us on hold saying that our case was expedited and they were waiting to hear. I had to call again and again and finally we got an offer from a different attorney to do the negotiation for $700. This process started in September and just ended in February. We’re done.
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