As my son's measurements were across three sizes for a leotard, we ordered one of each of the corresponding three sizes and chose what fitted him best.The returns process is horrendous, and doesn't actually comply with UK law. More than a week after returning the leotards, I received an email informing me they had not yet been received. Thankfully, I'd chosen tracked postage (buyer pays for returns), and was able to show that they had been returned. Customer services informed me that they have a policy of refunding within 30 days. After I reminded them they had an obligation to refund within 14 days, I was told their policy 'was a guideline'. I'm still not sure why they would give that guidance. Obviously, I won't be buying again, which seems a shame given that they hold a lot of stock.
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Capezio is the trade name of Capezio Ballet Makers Inc.
Ballet Makers Incorporated is dedicated to the performer in dance, theatre and recreation. We are committed to providing exceptional service to our customers with innovative, high-quality products and services, while continuously advancing market research and technologies. Our total commitment to performance has been our source of inspiration for over 100 years.
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