The service's grasp of their product and return process is lacking. I usually commend companies that excel, but after speaking with a representative and buying shoes, I realized the sizing was off. They provided free return shipping, which I agreed to, only to find that the free return label wasn't usable in my region. Consequently, I have to return the items at my own cost, which is almost a third of the price I paid for the shoes. The experience was unsatisfactory due to the representative's insufficient knowledge.
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Capezio is the trade name of Capezio Ballet Makers Inc.
Ballet Makers Incorporated is dedicated to the performer in dance, theatre and recreation. We are committed to providing exceptional service to our customers with innovative, high-quality products and services, while continuously advancing market research and technologies. Our total commitment to performance has been our source of inspiration for over 100 years.
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