capitalone.com

1.3
1.3 Based on 860 reviews

Information on Capital One credit cards, branch banking products, auto loans, checking, savings, and money market accounts and online banking. Personal, small business, or commercial products....

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Frankie Radosevich
I barely my use my Capital One Venture card because I have been denied credit line increase on a few

I barely my use my Capital One Venture card because I have been denied credit line increase on a few occasions. However, I used my card during my trip to Portugal in October, but most of what I used during that trip has already been paid. I even make extra payments and make my payments as soon as I am notified about being due the following month. Then at end of December my vantage credit score dropped by 3 points because Capital One approved me for a new card ( They won't approve me for a credit line increase for travel, but they approve me for two additional credit cards. After I called for several days trying to figure out why score went down in stead of up, I was finally transferred to a rep at Credit Wise. I have spoken to some really rude customer service reps in the past, but this rep, an African American Gentleman was so rude. When I would ask a question his tone was extremely standoffish, as if I was bothering him. He would even raise his voice, saying As I SAID SIR. After nothing was getting resolved I decided to hang up.

One of the reason's I was told that my score won't increase is because I don't use my Venture Card enough, but when I use it, my score goes down. So I end up with a being damned if I do, damned I don't situation.

1
Date of experience: Feb 01, 2026

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Business Details

  • Information on Capital One credit cards, branch banking products, auto loans, checking, savings, and money market accounts and online banking. Personal, small business, or commercial products.

  • language https://www.capitalone.com

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