capitalone.com

1.3
1.3 Based on 860 reviews

Information on Capital One credit cards, branch banking products, auto loans, checking, savings, and money market accounts and online banking. Personal, small business, or commercial products....

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Larry Sobel
I had a simple dispute regarding a 30 day money back guarantee from an online merchant. I opened th

I had a simple dispute regarding a 30 day money back guarantee from an online merchant. I opened the dispute and documented my attempt to cancel the online VPN service that NordVPN would not agree to. The advertise and claim a 30 day money back guarantee if you aren't satisfied. The VPN totally disrupted my internet access so I had to remove it from my computer.
Capital one insists on accepting .jpg files for any info sent to them regarding the dispute. I didn't take pictures of my online chat so they wouldn't accept my claim, even though they had copies of the chat the Nord sent them. I have been a customer for 24 years but I won't be using there card any longer and they don't even care.

1
Date of experience: Mar 26, 2026

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Business Details

  • Information on Capital One credit cards, branch banking products, auto loans, checking, savings, and money market accounts and online banking. Personal, small business, or commercial products.

  • language https://www.capitalone.com

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