After two and a half years, I am relieved to finally not have to communicate with Capital Remodeling daily (at least for a short time, until we inevitably need another warranty repair). I hesitate to post this because we still rely on their “lifetime warranty,” but people deserve to know.This company is horrific to work with. We were promised a high-quality kitchen in two weeks (March 2023). Instead, a low-quality kitchen was finished only about a month ago.They misrepresented themselves from the start: permits were not filed unless we forced them, they subcontracted (despite saying they didn’t), and many workers were untrained. When we complained about quality, we were offered $3,000 in exchange for our signatures and silence—not to post reviews. This offer came after two years of ignored texts, emails, and calls. DO NOT trust positive reviews—they pay customers not to post.Examples of failures: our island was not connected to the floor; granite countertop lacked proper support; gas line was incorrectly hooked up; tiles popped up twice due to improper subflooring; and an electrician failed to ground wires, creating a shock hazard. Installation was sloppy. Workers left doors open all summer, raising our bills, and staff like Ozzie, Jon, and Rick were rude and unresponsive.We hired a third-party contractor who confirmed all issues, yet Capital Remodeling ignored warranty requests for months until we threatened legal action. The fixes they finally offered were low quality and temporary.This company caused immense stress and delivered a kitchen not worth the cost. PLEASE do not hire them. You could do better watching YouTube tutorials.
Claim your business profile now and gain access to all features and respond to customer reviews.
Capital Remodeling’s impressive 25 year plus track record makes Capital the perfect match for the professional and quality installation of your new home remodeling project.
Capital specializes in new vinyl replacement windows, custom kitchen cabinets and countertops, and beautiful bathrooms, as well as vinyl siding and roofing. You can feel confident that Capital will do the job right the first time and has thousands of referrals in your local area to back up their excellent work.
Capital also provides many financing options to make your investment easy and affordable.See more
