I went to the branch to withdraw from my Tax-Free Savings Account, which usually takes under 30 minutes. However, I waited over an hour with no clear updates. The consultant seemed more focused on reviewing my statements than processing my request. When I followed up, I learned my transaction hadn’t even been assigned. This level of inefficiency and lack of communication is unacceptable. I expect better service and professionalism.
Claim your business profile now and gain access to all features and respond to customer reviews.
