I wish to share my concerns regarding an unprofessional interaction with a team member. I had been in touch with another representative about a potential affiliate collaboration, who assured me they would help open the affiliate program and provided me with a contact. Following that guidance, I reached out in good faith. However, the response I received was dismissive and rude, suggesting there was 'no need to follow up' and implying I should stop contacting the team, without recognizing our previous conversation. The real issue is not the rejection itself, which I completely understand, but the tone and lack of professionalism in the reply, especially when I was acting on another team member's instructions. As someone with significant experience in digital marketing partnerships, I found this response disappointing and not reflective of the standards I would expect from a company in this field. I hope this feedback helps improve internal communication and customer service moving forward.
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