I booked a rental car through Ryanair Car Hire (Ref. GR912707330) for Athens. All documents only mentioned a “credit card” for the €1,100 deposit – no warning that American Express is not accepted. Even worse: Ryanair explicitly lists AMEX as an accepted payment method on their booking management page (screenshot available). Less than 24 hours before pickup (tomorrow 10:00), support revealed Surprice refuses Amex. This is clear misleading information / deception by Ryanair as broker. Surprice is notorious for rude, unfriendly, and unprofessional staff (countless reviews mention high-pressure tactics, rudeness, and stress at Athens Airport). I'm on site in Athens, cannot pick up the car, and demand a full refund (€39.96) without any fees. Typical Ryanair/Surprice scam – avoid!
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