Caratlane himayathnagar hyderabad- Pathetic store. Reckless staff. Mr abubakar certainly showed us Good designs and I purchased a bracelet on 17dec 2025. Sent for repair. Firstly recklessly it was sent late on 23 dec 2025. Then it was supposed to be delivered in 15 business working days. But I have still not received my bracelet. Numerous calls made to the store. Manager is never available - he is always out for lunch or week off or just can't attend calls. As he is only one who can get idea about bracelet but certainly doesn't want to do his job. They have no idea about the bracelet now. Standard answer- we have no idea! We can't do anything! I guess my money is gone. What should I call this!?? Theft??
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