Wrong commitment fake promise no Customer centricity I am writing to bring to your notice that my stud was given at your CaratLane store for repair more than in December month ago. However, till date, I have not received the repaired item back.
Despite following up multiple times, there has been no clear update or resolution provided. This delay is quite concerning and inconvenient.
Made a mistake to give the stud to them they are not trustworthy at all.
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