Shocking customer care. Purchased a necklace on November 25th for my wife for Christmas- which was unfortunately too long. And was told I can’t have a refund and only a credit due to the extended Christmas returns run from November 28th - January 9th. Explained it was a Christmas gift - but fell on deaf ears. Plus they took £8 off my credit for postage. 🙄
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CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.
