I bought a heart shaped diamond pendant and platinum chain for my daughter’s 30th birthday. The pendant dropped out of its clasp after a month. Carat replaced it but said it must have been her fault catching it on something. The same happened again less than 6 months later so I took it to a jeweller for repair. The completely remade the clasp because it was not fit for purpose! Now the chain has broken again and is not repairable. I am disappointed with the quality, particularly as this was a special gift for her 30th and I hoped it would outlast me. I won’t buy anything from here again.
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CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.
