caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

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Lisa Coleman
Customer service went above and beyond!

I set my heart on a pair of beautiful CARAT* London earrings, but I left it too long and they sold out on the website! Totally my own fault. But Leanne from customer service was an absolute star and she managed to track down the VERY LAST pair at the CARAT* London counter in Selfridges. She asked the team to reserve them for me... but they couldn't find the earrings in the store! However, the team in Selfridges kept looking, and they eventually managed to hunt them down! Absolutely first class customer service - thank you so much! (Oh, and the earrings are STUNNING!)

5
Date of experience: Dec 14, 2022

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Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

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