caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

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Faulty clasp - bracelet gone

I purchased a tennis bracelet, which I absolutely loved until it just disappeared off my hand one day. There wasn't a problem with a clasp before and I kept the side lock tight .. but it was gone. I have seen some previous comments with the same issue, shame... the design needs to be reviewed.. it is an expensive loss and I didn't have the bracelet for that long. Very upsetting

1
Date of experience: Oct 19, 2022

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Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

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