caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

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Sadie
Disappointing experience

Purchased online Should have been delivered to a chosen locker on the 23rd then failed to the chosen locker on the 25th Went on line and rescheduled for Wednesday of this week DHL who carat London used attempted delivery Monday when no one was in I then rescheduled for this Thursday they have attempted delivery today DHL can’t seem to deliver contacted them via the wats app they just leave the conversation I have Emailed Leanne a few times now from the 1st failed attempt I have had one reply I have sent a couple of emails after this asking for assistance and I have had no response asked for assistance to contact DHL to organise for this Thursday or alternatively a refund if unable to assist

1
Date of experience: Nov 23, 2023

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Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

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