caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Whitney
Poor customer experience and follow-up ...

Placed an online order on 26.9.2023, knowing at the time it was a back order. Carat notified delivery would be on 1st November 2023 via DPD. It never arrived and the 'proof of delivery' was not even signed by me or with the correct name. Leanne advised she has 'reached out' to DPD but I am still waiting. I agree with a previous reviewer below 'Eve on the 29.9.2023'. Avoid buying online and just go buy instore. Especially in the lead up to Christmas, missing orders/deliveries must be a regular occurrence in the run up to Christmas. Save yourself the hassle and buy in store only.

1
Date of experience: Nov 01, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More