I bought a pair of Lana Ear Jackets and they sent it our with one jacket missing. I queried this with them and they have returned the incomplete order to me and basically told me that he didnt leave their warehouse in that condition. i also explained to them that the packaging was also compromised and they have still held me accountable for the items. I have reported them to Klarna and CAB. I have also lodged a complaint with the FOS. These Companies should not be allowed to get away with this and the Consumer to be liable. STAY FAR AWAY FROM CARAT!!
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CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.
