caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

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Hannah Marrison
Beautiful but fragile

I get married in May next year and I’ve had my eye on a necklace from Carat London for months, with the intent of buying the matching earrings and bracelet.For the time being I purchased the bracelet and earrings and they came within 2 working days and are absolutely stunning!! Hence the 2 stars.I opened up the earrings and attempted to take the back off to inspect them, this is when the earring completely snapped off… gutted.I thought about keeping the bracelet and getting a new pair of earrings. It wasn’t until I remembered, I previously looked on Vinted for second hand and there were 2 of the same bracelets I had ordered. Both of these bracelets were broken after one wear, and after looking at reviews on Trustpilot someone else had purchased the same bracelet and it had snapped.They are extremely expensive items for something so delicate and easily breakable. It is such a shame because, as I said they are beautiful. Please don’t waste your money, it seems they aren’t very good with returns either so wish me luck.

2
Date of experience: Aug 18, 2025

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Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

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