caratlondon.com

4.4
4.4 Based on 201 reviews

CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery....

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Medea Barnes
Item never received but no refund!!!

My daughter ordered me a ring for my birthday but it was never received. They insisted it had been delivered to the shipping address but the delivery picture didn't match the shipping address. They then said it had been delivered three doors away, but it hadn't and again the delivery picture did not match that address either. I have emailed them all the relevant information several times and told them to check what I'm saying on Google maps, but have received no reply. My daughter has spent hundreds of pounds with this company in the past, but if something goes wrong they don't want to know!

1
Date of experience: Sep 16, 2023

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Business Details

  • CARAT* London is a British jewellery brand based in the United Kingdom, specialising in affordable & contemporary jewellery.

  • email uk@carat.co
  • language https://caratlondon.com

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