I traveled from South Wales to test drive a vehicle. I was well-informed about the process beforehand thanks to the outstanding communication from the representative. We were allowed to inspect the car independently for about 15 minutes before completing paperwork for a solo test drive. The representative appraised our trade-in and discussed financing options thoroughly. The entire process was comprehensive, and we finalized the deal after being shown additional options while the car was readied. Everything was organized in roughly 3 hours, which felt lengthy but included aspects like insurance and road tax. The team was highly professional and knowledgeable throughout. I would definitely recommend this service to anyone seeking a new vehicle. The only reason for 4 stars was the duration of the process, though that’s me being a bit particular!
Claim your business profile now and gain access to all features and respond to customer reviews.
Established in Somerset in 2003, Carbase has grown into the South West’s largest independent used car and van supermarket. Proudly named Used Car Supermarket of the Year, we’re committed to providing an exceptional experience for every customer. With multiple locations in the South West, we offer thousands of RAC Approved vehicles, from compact hatchbacks and family SUVs to reliable vans, ensuring there’s something for everyone.
In 2024, we celebrated the incredible milestone of over 100K customers now driving a Carbase car or van. Our dedication to quality and customer satisfaction is reflected in our Rated Excellent status for customer service and our Great Place to Work certification, a recognition of our fantastic team.
Alongside our vehicle range, we offer expert servicing, MOTs, and repairs at our Auto Centres, ensuring your car or van stays in top condition. Visit us to explore our extensive stock and enjoy a seamless buying experience.See more
