We test drove a van at a local dealership and noticed leakage around the windows, along with significant corrosion on the exterior, which they claimed they were unaware of. We requested updates on any repairs made. A few weeks later, they informed us that the repairs had been completed and invited us to inspect the vehicle. To avoid a lengthy trip, I asked for photos of the repair work. From the images, it was clear that the repair was poorly executed, with messy paintwork that likely wouldn’t last. It's hard to understand how this dealership is approved by relevant authorities. According to the standards, all external repairs should be made using manufacturer-approved methods. I doubt that slapping on some paint and filler meets those criteria. The van remains on the market at a significantly inflated price. If you're thinking about purchasing a similar model, I strongly recommend closely examining the condition of the bodywork, particularly around the upper windscreen.
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Established in Somerset in 2003, Carbase has grown into the South West’s largest independent used car and van supermarket. Proudly named Used Car Supermarket of the Year, we’re committed to providing an exceptional experience for every customer. With multiple locations in the South West, we offer thousands of RAC Approved vehicles, from compact hatchbacks and family SUVs to reliable vans, ensuring there’s something for everyone.
In 2024, we celebrated the incredible milestone of over 100K customers now driving a Carbase car or van. Our dedication to quality and customer satisfaction is reflected in our Rated Excellent status for customer service and our Great Place to Work certification, a recognition of our fantastic team.
Alongside our vehicle range, we offer expert servicing, MOTs, and repairs at our Auto Centres, ensuring your car or van stays in top condition. Visit us to explore our extensive stock and enjoy a seamless buying experience.See more
