carbonphone.de

3.1
3.1 Based on 19 reviews

...

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Karen Morris
NOT RECOMMENDED AT ALL

I strongly NOT RECOMMENDED this seller. I didn't expect such a circus with a seller which has so many good opinions. I absolutely don't understand where they came from. I bought a smartphone and paid immediately. Two days later I saw on my eBay app that the status of my order is cancelled. I didn't get any message about cancellation. I wrote them what's goin on and the next day answer was 'cancellation due to system error'. After my intervention they send me an e-mail and here's the conclusion: they offers products that they don't physically have. System errors surely can happened but it's absolutely not the way seller should treats their customers. Such a shame it was my first order on eBay and failed one...

1
Date of experience: Jan 22, 2023

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