I purchased airport parking and shuttle to and from the offsite parking lot for an airport in Charlotte NC for my July 4th vacation. Long store short the company did not pick us up and shuttle us back to our car on the return end of our trip. We had to call and pay for an Uber. I did a charge back because they did not fulfill the agreement. Barclay's customer service is awful. When making credit card purchase it is just as important to have a credit card company that will stand by you and provide support to you as it is needed. This is not Barclay! Barclay sided with the company that I paid to provide me shuttle. I got no help from Barclay.
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