I was a dedicated subscriber for years, but the service has deteriorated significantly. They reduced coverage by separating boiler and plumbing services, leaving heating issues out. When my radiators heated up with just hot water, their technicians misdiagnosed it as electrical, leading me to incur unnecessary costs for a control unit. An independent contractor confirmed it was a mechanical issue, which the service now refuses to cover. After numerous failed visits and incomplete jobs, they still declined to fix the issue. The last attempt at repair was merely adjusting valves, a solution that inspired no confidence. The changes to the contract, incompetence, and failure to honor commitments are disgraceful. They wasted my time, money, and patience—I'd advise anyone to avoid them.
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When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
