If I could, I'd rate it zero. This has been the worst experience. I applied online and was approved. However, when I visited my healthcare provider, neither of us could access the supposed virtual card to retrieve the full number. I called customer support, which was another disappointing experience. They informed me that due to a system update, I now need the full card number and that I must wait 7 to 10 business days for my physical card to arrive. This was not helpful as I needed to make a payment immediately. I requested to cancel my application and remove the inquiry from my credit report, but the support agent was unsure if that was possible and had to consult another representative. I also reached out to consumer protection, as their advertising claims instant approval for immediate use, which turned out to be false. They need to update their website.
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