careerstep.com

I enrolled in CareerStep in July 2023…

I enrolled in CareerStep in July 2023 after being heavily pressured by one of their representatives. I was told I had to make a decision quickly to lock in a discount, and I felt rushed into signing up before I could fully consider my options or understand the financial commitment. I was assured that I would receive ongoing support and flexibility, but once I signed the agreement, that support vanished.There was little to no communication after enrollment, and no clear help when I faced challenges completing the program. I attempted to reach out for assistance and options, but my concerns were dismissed. I never even received a clear notice that my account was being sent to collections — I only found out after it was reported to my credit.I now have a damaging collection account with Monterey Financial for a program that did not deliver what was promised. I’m not the only one — countless reviews from others say the same thing. If CareerStep forgave debt for students who enrolled before February 2023, why are students who joined after that being held to a different standard?This isn’t right, and it’s affecting my future. I’m asking CareerStep to do the right thing and remove this account from collections, just like you did for earlier students. The pressure, lack of support, and inconsistency in how students are treated is unacceptable.I’m asking CareerStep to delete my account with Monterey Financial and remove it from all credit bureaus. I was pressured into signing up, misled about the support I would receive, and left with no meaningful help. Others have received forgiveness under similar circumstances, and I believe I deserve the same. Please do the right thing and resolve this. I will not stop untill something is done! I even called Careerstep to try and get this deleted and was hung up on after they pretended to transfer my calls!

Date of experience: May 26, 2025