Review Time
I enrolled in CareerStep in July 2023 after being heavily pressured by one of their representatives. I was told I had to make a decision quickly to lock in a discount, and I felt rushed into signing up before I could fully consider my options or understand the financial commitment. I was assured that I would receive ongoing support and flexibility, but once I signed the agreement, that support vanished.There was little to no communication after enrollment, and no clear help when I faced challenges completing the program. I attempted to reach out for assistance and options, but my concerns were dismissed. I never even received a clear notice that my account was being sent to collections — I only found out after it was reported to my credit.I now have a damaging collection account with Monterey Financial for a program that did not deliver what was promised. I’m not the only one — countless reviews from others say the same thing. If CareerStep forgave debt for students who enrolled before February 2023, why are students who joined after that being held to a different standard?This isn’t right, and it’s affecting my future. I’m asking CareerStep to do the right thing and remove this account from collections, just like you did for earlier students. The pressure, lack of support, and inconsistency in how students are treated is unacceptable.I’m asking CareerStep to delete my account with Monterey Financial and remove it from all credit bureaus. I was pressured into signing up, misled about the support I would receive, and left with no meaningful help. Others have received forgiveness under similar circumstances, and I believe I deserve the same. Please do the right thing and resolve this. I will not stop untill something is done! I even called Careerstep to try and get this deleted and was hung up on after they pretended to transfer my calls!
I liked that the website is easy to use. I feel I rec'd good learning opportunities and have a good understanding of coding. The problem is that I was told that I would be testing for CPC exam which is a $600 test given through AAPC. I was actually given a voucher for the CBCS exam which is a $100 exam. Additionally, CBCS is through National Healthcareer Association which is less desired than AAPC. The practice exams are for CPC exam not the CBCS also. So, if I want the CPC I have to pay an additional $600 to take the test.
SCAM! CareerStep was sued (and case won) through FTC so shocked when recv'd letter . . they are NOT accredited and their promises (employment assistance, internships, completion times, etc) are fraudulent. Wasted 3 yrs on a medical transcription program - unsure if the schoolwork and hundreds upon hundreds of transcriptions will transfer to a reputable school . . . can not afford financially to go through another program from beginning. So frustrating. Such a crying shame if they had put more effort and money it could have been a good school.
Where to start? Stating that I already have 2 other degrees in the healthcare system and have taken 95% of these courses prior but the program would not let me test out or accept outside credits despite the fact they are not accredited, is a scam. They also do not send the book material until the very end due to stating, "it is dependent on the issue date" but do not update the courses based on the updated "issue date" material. Taking most of these classes before and knowing some of the material very well, especially when it comes to physical therapy and medical terminology, there is a lot of inaccurate answers to the questions. I tried my best doing the research behind this school since they were promoted by FORBES but now realized how many lawsuits are behind this school. I was told that, "our management has changed", since the lawsuit but is hard to believe due to the little (no) overall change that has been done. I wish I could get a refund. The very last class is pretty much a copy and paste of one of the previous classes for medical billing and coding. Waste of my time. I hope this company goes bankrupt...or actually freakin get accredited.
Hi,I took three tests at Careersteps and did not pass them though I study the material that was in the course. I was very upset fo r my motivation that I had to study thoroughly the material, and ask when I have time my advisor to help me a bit to study for the examination. I kept on failling the examinations and not finding the similar questions in the material than in the test. In the test, very different questions were given to me.
This institution was sued by the FTC. For more information, please visit the FTC Official website. A judgement was issued to pay students who were offered extensions to complete their program if the students left a review on sites such as Trustpilot, Google, and the BBB. I fell victim to this for an extension for a coding program I was enrolled in. I was told to leave a review, screenshot the review and email the review to Career Step (aka CareerStep, CareerCert, and Carrus). Please, do not do business regarding your education with a non-accredited school.
Content is great, amazing and informative! Technicalities and the administration are more difficult than the program itself!!Do NOT go through this program! You have to find your own externship! And if you are unable to, they will help you, only if you pay for an extra month if you run out of time! Life happed to me, so I ended up paying an extra $130/month + to keep the program going for myself going! And then, there is no guarantee that once you get placed with your with your externship, if the month runs out for them to find a place for you to do your externship, you will have to pay another month for them to find you a placement to do your externship! And if you are in the middle of your externship and it rolls over into another month... you have to potentially pay for an extension of $129 to finish your externship???? ( don't quote me) Very frustrating experience Massive issues with communication with the program administrators! very frustrating experience! I got a check in the mail, because there was a law suit in regards to what I'm going through now! Paying over 5k for my CMA is not ok! I worked hard to complete all the course work, and I applied myself! All I want is my 100 hrs of externship experience, and be Certified in order to progress in my career! A career as to getting your CMA through career step is not the way to go!
I too would give zero stars to this program. Im working on the hemp dialysis program and was told one price in the beginning saying I would receive 1000.00 dollar discount due to “when you apply now” only for them to raise the price higher than the first one they quoted. I asked to have a set pay date and they set it for what they wanted (never listening to anything I asked for once they received my card Information) then charging me extreme late fees every month for not paying on time. I requested for the date to be set for when I asked multiple times only to be ignored. When I got behind in payments (due to fees) I tried to do their payment plan which resulted in more fees. Lost my job during my externship ( which planned to hire me after I took the exam). Because I had no money to make a payment 1/10/25 they locked my account so I can’t test to accept the job proposal and I’m supposed to continue to pay them. The representative I spoke to yesterday was extremely hateful asking “ if you don’t have a job how are you getting your needs met”. When I explained my family was picking up my slack he got aggressive with me telling me I “should have money to pay for this then”. He was so condescending my husband had to get on the phone and speak with the rude guy. I will never attend an online program again in my life. This was the absolute worst experience.
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CareerStep is the ultimate provider of online healthcare training, offering programs in the allied health, administrative services, and technology industries. We’re backed by 25+ years of experience, 150+ academic partners, and 150,000+ happy learners. With deep roots, a humans-first approach, and proven success, we’ll take better care of you than any other online training brand. Period.See more
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