Pros:• A wide selection of products• A user-friendly website• Customer support is accessible• Various promotions availableCons:I placed an order for nearly €600 and received just one sample — a BB cream. It would have been better to include nothing at all, as one sample feels quite inadequate.I ordered an ionic brush with a lithium battery. I think items like this should be packaged more securely, perhaps in bubble wrap, rather than just being placed in the box.Half of the products arrived opened. I assume the person who packed the order checked the contents, but it would be better to close the box properly.Some products are over two years old. While they are not expired, I would prefer fresher items instead of those that have been stored for so long.The app has been malfunctioning for the past two months, particularly regarding user authentication. The issue is not on my end, as I have followed all the necessary steps.And lastly, the box was not packed aesthetically — the products were loosely placed in a large box and moved around chaotically during transport due to insufficient filler material. This is more of an observation than a drawback.
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