Review Time
I was searching for a gel nail polish from a specific brand, and I was able to browse the shades and quickly buy what I wanted. The website is super fast and intuitive.
Feel so stupid for ordering from this company. I was swayed by the 'fast delivery to UK' - within a week! Nah mate, what a joke. Its been 2 weeks now, no update from them. Used the tracking provided on original order. My parcel hasn't even left Portugal! But it said it'd arrive within 1 week!
Used the customer service chat, they kindly let me know if I havent received parcel by 11th APRIL(!!!) I could get a refund.
If I could give less than 1 star I would.
I placed an order for a razor blade with handle and refill for $43.41 plus shipping. It took two weeks to arrive, and when I opened the package, I only found two handles and two blades. I expected one handle with four blades. After emailing the support team, they insisted it was correct. However, the picture on the order page clearly showed one handle with four blades, and the invoice at checkout confirmed this. I will not be ordering from this platform again.
Purchase experience: sunscreen • Result: confiscated by local authorities • Reason: lack of necessary certification • Main issue: seller denied refund
The seller offers products that cannot be legally imported without adequately informing customers.
As always, this platform is incredibly efficient! I've been placing orders here for several years and have never been let down. My items arrive in just 4 days from Portugal to Australia—it's truly impressive! Thanks to this service, I can purchase products I once bought in Europe from the other side of the globe. Much appreciated!
This service is highly disappointing. I placed an order for 4 items, but was informed that 2 were unavailable and was asked how to proceed. I requested that the available items be shipped, yet I received no response or refund for my order. When I reached out to the support team, they promised to follow up, but I never heard back.
I’ve placed several orders with the company, and I am always impressed with their service. The delivery is quick without delays, and every order arrives impeccably packaged. Their pricing is excellent, featuring regular discounts that make it easy to stock up on favorites. Most importantly, the products are completely authentic — just as described. Reliable, trustworthy, and focused on customer satisfaction. I will certainly continue to order from them!
Pros:• A wide selection of products• A user-friendly website• Customer support is accessible• Various promotions availableCons:I placed an order for nearly €600 and received just one sample — a BB cream. It would have been better to include nothing at all, as one sample feels quite inadequate.I ordered an ionic brush with a lithium battery. I think items like this should be packaged more securely, perhaps in bubble wrap, rather than just being placed in the box.Half of the products arrived opened. I assume the person who packed the order checked the contents, but it would be better to close the box properly.Some products are over two years old. While they are not expired, I would prefer fresher items instead of those that have been stored for so long.The app has been malfunctioning for the past two months, particularly regarding user authentication. The issue is not on my end, as I have followed all the necessary steps.And lastly, the box was not packed aesthetically — the products were loosely placed in a large box and moved around chaotically during transport due to insufficient filler material. This is more of an observation than a drawback.
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