Over the past four months, I have received no information about my mother, despite holding power of attorney. The lack of updates about her well-being has been distressing. Communication has been challenging, and I encountered rudeness from staff when seeking answers. The environment feels restrictive, and I worry about her comfort and care. My attempts to address concerns have been ignored, leaving me feeling helpless.
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Care UK - care provider offering quality health care including Residential care &GP medical practice