Starting out, everything went well with my purchase of a used car from the USA, but there were some bumps along the way. I had been searching for used cars in UAE under 10000, and finally found one that fit my budget. After winning the bid and paying a deposit, we agreed on delivery to a specific port with an estimated arrival time of about four weeks. The overall cost seemed fair, especially with the dealer discount. But when the car finally arrived, it was mistakenly sent to a different port, which meant extra storage fees and delays.I reached out to customer service, and manager Alexander immediately took over. He arranged to have the car sent to the correct port at no extra charge to me and handled all the logistics. The entire process took about six weeks instead of four, but Alexander kept me updated at each stage, and they covered the transport between ports. While their response was solid, I still had to pay for storage fees at the interim port, which added to my costs.Overall, the team managed the issue professionally. It’s worth double-checking these logistics details in advance when dealing with car export from the USA.
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Carfast Express is a leading automotive brokerage company specializing in purchasing vehicles from US auctions and delivering them to clients worldwide, including Nigeria, Ghana, Poland, Bulgaria, Moldova, the United Arab Emirates (UAE), Lithuania, and other countries. Our website consolidates all major US auto auctions, allowing us to offer a diverse selection of vehicles in one convenient location. As licensed brokers affiliated with top dealers such as Copart and IAAI, we provide minimal auction fees and exclusive dealer discounts of up to 5% below lot prices, ensuring you receive the best value.
We eliminate the need for individual auction licenses by managing all bidding and acquisition processes across every US state, including restricted auctions. Our comprehensive services include automatic verification of seller insurance, detailed auction histories, average bid evaluations for selected vehicle models and years, and real-time bid tracking for each lot.
To protect your investment, we offer reliable insurance coverage against loss and additional damages during logistics. Our state-of-the-art loading terminals ensure secure container loading, and we provide free vehicle storage at US ports for up to 30 days. We guarantee the swift removal of vehicles from auctions within three days of payment to avoid any fines.See more
