Review Time
Let me be honest — I had my doubts. Buying a used car from the U.S., sight unseen, felt like a gamble. But working with Arthur changed my perspective entirely. I was looking for a 2020 Chevrolet Tahoe — not exactly a small purchase. From the beginning, Arthur walked me through everything with a calm, professional approach. No pressure, no unrealistic promises. Just straight, honest conversation. And when someone is guiding you through international logistics, that kind of groundedness is everything. He handled the auction like someone who’s done it a hundred times — quick, efficient, but still explained each step. The car had minor damage, nothing hidden, and he made sure I knew exactly what I was getting into. Shipping to Dammam went more or less on schedule. There were moments of waiting, naturally, but Arthur never disappeared. I always knew where things stood. That communication alone removed so much stress.
I won’t sugarcoat it — this process tested my patience. I got a 2017 Ford Explorer. Arthur was the one helping me, and to be fair, he did his part. But the overall experience had bumps. First, we lost the first two auctions — frustrating, but I get it, that’s how it works. Then the shipping took way longer than expected. They said 6–8 weeks, and it ended up closer to 12. I was stressed, called and messaged a lot. Arthur always answered, but sometimes with vague updates. That said, when the car finally arrived all the documents were in order. Looking back, the result is good — just took more nerves than I planned for. If I do it again, at least I know what I’m getting into.
Let me be honest — I had my doubts. Buying a used car from the U.S., sight unseen, felt like a gamble. But working with Arthur changed my perspective entirely. I was looking for a 2020 Chevrolet Tahoe — not exactly a small purchase. From the beginning, Arthur walked me through everything with a calm, professional approach. No pressure, no unrealistic promises. Just straight, honest conversation. And when someone is guiding you through international logistics, that kind of groundedness is everything. He handled the auction like someone who’s done it a hundred times — quick, efficient, but still explained each step. The car had minor damage, nothing hidden, and he made sure I knew exactly what I was getting into. Shipping to Dammam went more or less on schedule. There were moments of waiting, naturally, but Arthur never disappeared. I always knew where things stood. That communication alone removed so much stress.
I’ve dealt with import services before, and most of the time you’re chasing updates, clarifying paperwork, or wondering if anyone actually remembers your name. Carfast Express was different. From the first call, I felt like they had a system — and not just any system, but one built around the customer. I imported a 2018 Lexus RX, clean title, minimal damage. The way they handled the auction was confident, almost surgical. Shipping took 8 weeks to Poti, just as they estimated. Every few days I got a message — short, but meaningful: "loaded", "cleared customs", "ETA update". They respected my time. When the car arrived, I felt a strange mix of relief and excitement. No unpleasant surprises. That’s what peace of mind looks like in this business.
I was looking for a way to buy a car from the US without getting scammed or lost in the process. A friend recommended Carfast Express, and I’m glad I listened. The site is actually super easy to use, even for someone like me who's not very tech-savvy. I just entered the VIN of a Dodge Charger I was interested in, and got the full history in less than a minute. Accident details, mileage, service records — all there.What really impressed me was the communication. Every time I had a question (and I had a lot lol), they replied fast on WhatsApp and didn’t give generic answers — they actually helped. Shipping to Constanța took around 6 weeks, which I expected, and they sent me tracking updates without me even asking.No weird extra charges, no missing paperwork. Everything was handled clean and professionally. First time importing a car, and honestly, it went way better than I thought.
I'm pleasantly surprised by the service. I purchased a vehicle from the auction marked as Flood Damage, so it was crucial that no further harm occurred during shipping. The company took all the necessary precautions: they installed moisture absorbers to prevent further water exposure and insured the lot against any additional damage. They also provided several photos before and after loading upon my request — it was clear the car was carefully packed. The vehicle arrived in excellent condition, just as expected. Highly recommend!
Starting out, everything went well with my purchase of a used car from the USA, but there were some bumps along the way. I had been searching for used cars in UAE under 10000, and finally found one that fit my budget. After winning the bid and paying a deposit, we agreed on delivery to a specific port with an estimated arrival time of about four weeks. The overall cost seemed fair, especially with the dealer discount. But when the car finally arrived, it was mistakenly sent to a different port, which meant extra storage fees and delays.I reached out to customer service, and manager Alexander immediately took over. He arranged to have the car sent to the correct port at no extra charge to me and handled all the logistics. The entire process took about six weeks instead of four, but Alexander kept me updated at each stage, and they covered the transport between ports. While their response was solid, I still had to pay for storage fees at the interim port, which added to my costs.Overall, the team managed the issue professionally. It’s worth double-checking these logistics details in advance when dealing with car export from the USA.
I ordered a car from the U.S. and trusted this company since they assured me that everything would be safe and well-monitored. But when I picked up my car, I saw scratches and scuff marks on the fender, almost like it had brushed up against a wall – damage that definitely wasn’t there before. I was really upset because fixing this would be an extra cost, and it probably means repainting the entire fender...I contacted the company and explained my situation. They asked me to send photos of the damage. It wasn’t until the next day that they finally replied, confirming the car was undamaged before shipping and that the scratches occurred during transport. I don’t get what took so long – there are before and after photos, what more do they need to verify?The manager quickly tried to smooth things over and offered to replace the fender with a used part, which they’d send at no cost. I insisted on reimbursement for the paintwork since it wasn’t my fault. While they did respond fairly quickly, it felt like they weren’t too eager to process the refund. They said they’d only pay once I submitted an invoice from the paint shop. In the end, they did send the exact amount calculated by the repair shop.
When my 2019 Chevrolet Tahoe arrived in Moldova, I was delighted with its timely delivery and excellent condition. The company exceeded my expectations, ensuring there were no serious damages, which can often be missed by less experienced companies when dealing with used cars from the USA. Some might not even notice significant issues with the suspension or other critical parts just from photos. In this case, the company conducted a thorough in-person inspection at the auction, ensuring the used car for sale from the USA met my expectations, even though I hadn't requested a detailed internal check. As this was my first time ordering a car from the U.S., I was initially concerned, but the managers did everything possible and even the impossible to address my concerns. In the end, I'm thrilled with my purchase and the exceptional service I received. I'd highly recommend this company to anyone looking to buy a car from the USA—thank you!
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Carfast Express is a leading automotive brokerage company specializing in purchasing vehicles from US auctions and delivering them to clients worldwide, including Nigeria, Ghana, Poland, Bulgaria, Moldova, the United Arab Emirates (UAE), Lithuania, and other countries. Our website consolidates all major US auto auctions, allowing us to offer a diverse selection of vehicles in one convenient location. As licensed brokers affiliated with top dealers such as Copart and IAAI, we provide minimal auction fees and exclusive dealer discounts of up to 5% below lot prices, ensuring you receive the best value.
We eliminate the need for individual auction licenses by managing all bidding and acquisition processes across every US state, including restricted auctions. Our comprehensive services include automatic verification of seller insurance, detailed auction histories, average bid evaluations for selected vehicle models and years, and real-time bid tracking for each lot.
To protect your investment, we offer reliable insurance coverage against loss and additional damages during logistics. Our state-of-the-art loading terminals ensure secure container loading, and we provide free vehicle storage at US ports for up to 30 days. We guarantee the swift removal of vehicles from auctions within three days of payment to avoid any fines.See more
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