So, I ordered a very small product on Laptop direct. ro, i followed the status of the parcel. I checked several times to see whether the address was the good one. Nobody rung my doorbell, the parcel was redirected to a ship & go point nearby. However, the door of my building was open on the time when they should have delivered it. I mentioned the floor, the apartment. I think I understand what happens. I think this company pretends to be a door-to-door delivery company but in fact, it is pure BS. So, if you order from company that only use Cargus as delivery option, look for another company, otherwise you will waste your time.For your information, my parcel was redirected to a Ship & Go point but I was not able to withdraw the parcel because I didn't have the PIN code. I didn't have a Romanian phone number and so, I didn't receive the PIN code. The lady didn't let me take the parcel even if I showed my passport and the AWB number of the parcel. It is really really bad. Then, I contacted cargus customer support via their chat interface, but for sure I had no answer.
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CARGUS - Romanian Courier - Transport de marfa si curierat rapid