cargus.ro

1.1
1.1 Based on 222 reviews

CARGUS - Romanian Courier - Transport de marfa si curierat rapid...

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Average Rating

1.1

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5

222 Reviews

5 Star
3%
4 Star
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3 Star
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2 Star
0%
1 Star
97%

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Novac Narcis
The company clearly doesn't take their job seriously I had problem after problem with them Not only

The company clearly doesn't take their job seriously
I had problem after problem with them
Not only do they lie to you, they also make it impossible to contact them or the deposits in whatever area you are located, the phone lines are always unavailable, the chat bot couldn't be more useless and they never respond to your emails or support forms.

1
Date of experience: Feb 25, 2026
sorin petre
Their services are a headache, many times. It happened to me in the past to receive a different pack

Their services are a headache, many times. It happened to me in the past to receive a different package than the one intended for me, after a wrong relabeling by Cargus, and more recently I received a false notification that an attempt was made to deliver the package, although no one tried or called. Later, when I contacted Customer Relations, they told me that the delivery would be expedited, and the package was sent to the warehouse, instead of the recipient. It's hard with them...they are impassive!

1
Date of experience: Feb 13, 2026
Noella Price
No delivery and no way to reach customer support.

Not only did they fail to deliver, but there is no way to get in touch with them. All the contact options are just automated responses. There's no chance to speak with a representative to redirect a package; the application pretends to provide tracking but is impossible to navigate. I also experienced fake delivery attempts.

1
Date of experience: Jan 13, 2026
Lack of Communication and Incompetence

I received a call informing me that there were no available lockers, and they requested my address. I provided it, but they returned the parcel without contacting me again that same day. When I attempted to reach out, it was impossible to connect with anyone, as they chose to handle this on a Saturday. The level of incompetence is truly astonishing.

1
Date of experience: Dec 07, 2025
Orlando Morris
Returned package issue

I received a call informing me that there were no available lockers, and they requested my address. After providing it, they returned the package without any further communication on the same day. When I attempted to reach out, I found it impossible to connect with anyone, especially since they chose to do this on a Saturday. The level of incompetence is astonishing.

1
Date of experience: Dec 06, 2025
Dwayne
Extremely poor courier service

This is the worst courier service. I've been waiting for a package sent from a location for 7 days without any updates on its arrival. I received an SMS notification about another package, but the courier never showed up, and now it seems I've requested a return. This has been the most disappointing courier experience.

1
Date of experience: Dec 03, 2025
Inability to provide delivery times

They seem unable to provide a delivery time slot for a package expected in 2025. Other companies can offer a 2-hour window a day in advance. This has been a terrible experience.

1
Date of experience: Dec 02, 2025
Ned Barnes
Significant delay in order

There has been a delay of half a month for my order, and no one is responding to my inquiries!

1
Date of experience: Dec 02, 2025
Odette R.
Very poor service

The service is extremely poor, making it impossible to communicate effectively.

1
Date of experience: Dec 02, 2025
Darwin
Poor delivery service

This is the worst delivery company in the region. They blame others, show a lack of professionalism, and provide inadequate support. My international package arrived in 3 days but has been on hold for over 5 days. The service team has refused to assist or provide answers, closing calls and chats without resolution. This is truly the most unprofessional delivery service.

1
Date of experience: Nov 28, 2025

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