This company is simply dreadful. I have no idea how they became a partner of DHL but I'll do my best to change that, I don't care how many complaint email it will take.I have sent a package from Germany via DHL which then was subsequently managed by Cargus In Romania. The package seems to have been in the delivery van for a week then returned to one of their package centres. My dad is retired and is usually at home all week, we have plenty of neighbours who are also at home most times. Cargus never called or contacted despite having phone and email data.Trying to reach them is impossible, to get detailed tracking one needs to register an account, why? There is no customer service by phone and their chatbot does not work either.I really hope that they will not last long on the market, and waste peoples' time and nerves.
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CARGUS - Romanian Courier - Transport de marfa si curierat rapid