Package delivered from Germany to Romania. Transit period from Germany to Romania, took couple of days, but the internal delivery is still unknown…why? Package arrived in Romania - Bucharest (destination wharehouse) on 26th of December and on 3rd if January the package is still not delivered, still in their deposit. Tried to use Support Chat and asked if i can pick up personally the package from their warehouse, they said yes, just wait their confirmation via sms/mail, never received anything…called them after couple of days asking the resolution time of my request, the lady i spoked with said that she will send a new request, because she is not finding any request on my name.So, discussions with customer support where you are asking them to do something, is not a problem solver.Delivery, who knows when…will continue with a complain to local regulator.Try to avoid Cargus as much as possible.
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CARGUS - Romanian Courier - Transport de marfa si curierat rapid