Even though my address was introduced correctly, Cargus somehow introduced another address and they were blaming be and the person who has sent the package. We called several times and requested a change to the address, the change was made and only added in the comments and the carrier went 2 times again, to the wrong address, because he was not capable to read the comments. After calling and speaking to a very rude customer service agent, they told me that this is the protocol and cannot try to deliver the package at my house (for what I paid for) and must go to the warehouse outside Bucharest to pick it up myself. It's outrageous their behavior and don't provide customer satisfaction at all. Avoid at any costs, not a company you should collaborate with.
Claim your business profile now and gain access to all features and respond to customer reviews.
CARGUS - Romanian Courier - Transport de marfa si curierat rapid