First of my delivery was late 5 days ( and counting). Secondly 'apparently' have this customer service line. 3 different numbers for absolutely nothing. If you wait exactly 16minutes and 16 seconds the line will be cut of no one ever answer. The chat is just as unusefull and inexistant as the hotline. If you ever succed getting someone to 'chat' with, you end receiving a seemingly non-automatic message with someone introducing themselves just to finally give you the hope that they even have any ounce of interest in their customers satisfaction just to end up writing up your problem like a fool to realizing that its also just an automatic messaging system. (Maybe after trying to log in about 30 times and having their chat server crash several times, you might be lucky and actually get a "how can i help you" but dont expect anything more than that). Angry and extremly dissapointed is an understatement for how i feel right now. So i find the "URGENT" part in their name more like an ironic joke then an actual fact.
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CARGUS - Romanian Courier - Transport de marfa si curierat rapid