Opodo just pulled one of the most dishonest tricks I’ve ever experienced.I was offered a 15-day FREE membership trial. The moment I activated it, they immediately charged me £99.99. No waiting period. No warning. Just straight-up took the money.When I contacted customer service, their excuse was that I supposedly had a free trial back in 2023, so they charged me automatically.Then why the hell was I offered a “free” trial again in the first place? If I wasn’t eligible, don’t offer it. Simple.This is misleading at best and deliberately deceptive at worst. A “free trial” that charges you instantly is not a free trial — it’s a trap.Customer service was useless, dismissive, and clearly trained to deflect responsibility instead of fixing the problem. This feels like a business model built on catching people out and hoping they don’t fight back.Totally unacceptable behaviour. Avoid Opodo unless you enjoy surprise charges and wasting your time arguing for your own money back.
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