I am very disappointed with this provider and feel the need to caution others about my experience. On October 7, 2025, I placed an order totaling $100.00, and as of November 26, 2025, I still have not received it. I sent six emails to customer support, and each response was the same generic line: 'We are working on getting your order shipped.' I requested a refund three times, and none were acknowledged or processed. My first order took about seven weeks to arrive, and when it did, three products were opened and damaged. I requested a refund for those items, but it was denied. As a supporter of Caribbean businesses, I gave them a second chance, but I regret it. Their lack of accountability and refusal to honor refunds show a complete disregard for customers. I will never order from this provider again and strongly advise others to avoid them.
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