AVOID THIS SERVICE; THEY ARE DECEPTIVE! This company is misleading and dishonest. They assign vehicles that are inadequate for your needs, and upon arrival, you find yourself forced to pay significantly more just to obtain a suitable option. We informed them about needing three car seats for our children and having at least six pieces of luggage, yet we were given a compact car which was only revealed at collection. Additionally, we were told our initial payment would be subtracted from the final charge, but that did not happen. When we sought a refund for the initial payment, the responses we received were unacceptable and did not address our concerns. Interacting with their automated support was frustrating. This is a terrible and fraudulent service to engage with.
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