I will never use this Carhire company again. Prebooked a car and when we attended the nominated desk at the airport we were told that Carjet had booked cars that they didnt have. The desk informed us that the booking was now cancelled and that we werent the only ones that this happened to. We had to hire a car from an alternative company. Now mistakes happen, that is fine but 8 days later and counting they still haven't refunded us even though they told me 5 days ago that they would do it immediately. Absolutely disgraceful. I will update as to how long it actually takes Carjet to refund us our money.
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