My wife and I arrived at your Ballarat outlet at 10pm as we knew that the store was open until 11pm. The door was locked and one of the people inside grudgingly came to the door after blatantly ignoring us for about 3 minutes. We were told that the shop was closed for cleaning. We pointed out to the employee that the sign on the door said the store was open from 8am to 11pm on Friday and Saturday. We also told him that we had been travelling and wanted a meal. Not a chance. Just to put you in the picture we visit your Ballarat outlet frequently as we live close to Ballarat and it is our preferred fast food. We are seriously considering boycotting all your outlets after this demonstration of your customer service. If this is representative of your standard of service then you have some serious problems. My wife and I operate our own food truck so we actually have a working knowledge as to how to give excellent customer service. You people have some serious issues.
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Carl's Jr. Restaurants LLC is an American fast food restaurant chain operated by CKE Restaurant Holdings, Inc.,
